Patient-Centered Customer Service – Directly or indirectly, we work to support the delivery of an excellent patient experience to everyone served by the organization.
Caring and Compassion – We provide empathetic comfort to those in distress and share kindness in all interpersonal interactions.
Respectful Communication – We communicate openly, honestly and without judgment while honoring each individual’s uniqueness and assuming the best of those with whom we interact.
Teamwork – We are members of a diverse interdisciplinary team working together to meet a common goal.
Accountability – We accept our individual and team responsibilities and we meet our commitments. We take responsibility for our performance and actions.
Customer Safety – We recognize and address potential hazards to protect ourselves and our customers.
