Assurance to Privacy
Protecting the privacy and the confidentiality of patient personal information is important to the physicians and staff at Cabarrus Rowan Community Health Centers. The appropriate collection, use and disclosure of patients’ personal health information is fundamental to our day-to-day operations and to patient care.
We strive to provide our patients with excellent medical care and service. Every member of Cabarrus Rowan Community Health Centers must abide by our commitment to privacy in the handling of personal information.
What is Personal Health Information?
Personal health information means identifying information about an individual relating to their physical or mental health (including medical history), the providing of health care to the individual, payments or eligibility for health care, organ and tissue donation and health number.
Why We Collect Information?
We ask you for information to establish a relationship and serve your medical needs. We obtain most of our information about you directly from you, or from other health practitioners whom you have seen and authorized to disclose to us. You are entitled to know how we use your information and this is described in the Privacy Statement posted at Cabarrus Rowan Community Health Centers. We will limit the information we collect to what we need for those purposes, and we will use it only for those purposes. We will obtain your consent if we wish to use your information for any other purpose.
You have the right to determine how your personal health information is used and disclosed. For most health care purposes, your consent is implied as a result of your consent to treatment, however, in all circumstances express consent must be written. Patients who have withdrawn consent to disclose PHI must sign and date the Consent to Withdrawal Form. It is understood that the consent directive applies only to the PHI which the patient has already provided, and not to PHI which the patient might provide in the future: Your written Consent to Withdrawal Form will documented patient’s medical records and notify appropriate Health care providers and their supporting staff.
We collect information by fair and lawful means and collect only that information which may be necessary for purposes related to the provision of your medical care.
Limiting Use, Disclosure and Retention
We ensure that all decisions involving your personal information are based upon accurate and timely information. While we will do our best to base our decisions on accurate information, we rely on you to disclose all material information and to inform us of any relevant changes.
Safeguards: Protecting Your Information
We protect your information with appropriate safeguards and security measures. Cabarrus Rowan Community Health Centers maintains personal information in a combination of paper and electronic files. Recent paper records concerning individuals’ personal information are stored in files kept onsite at our office. Older records may be stored securely offsite. Access to personal information will be authorized only for the physicians and employees associated with Cabarrus Rowan Community Health Centers, and other agents who require access in the performance of their duties, and to those otherwise authorized by law.
Access and Correction
With limited exceptions, we will give you access to the information we retain about you in our Patient Portal, or upon written request. We may charge you a fee for this service and if so, we will give you notice in advance of processing your request. If you find errors of fact in your personal health information, please notify us as soon as possible or sign in to the Patient Portal and make the appropriate corrections. We are not required to correct information relating to clinical observations or opinions made in good faith. If we deny your request for access to your personal information, we will advise you in writing of the reason for the refusal and you may then challenge our decision.
In most cases, an issue is resolved simply by telling us about it and discussing it.
You can reach us at:
Cabarrus Rowan Community Health Centers
704 792-2242 or by email at firstname.lastname@example.org